Address
Connaught Place, New Delhi, India – 110001
Effective Date: 26 July 2026
At Mizzeo Digital (“Company”, “we”, “our”, or “us”), we provide primarily digital services and occasionally physical printed products. This Shipping & Delivery Policy explains how our deliverables are provided, expected delivery timelines, and the responsibilities of both parties.
By purchasing our services, you agree to this Shipping & Delivery Policy.
Mizzeo Digital delivers digital products and project files through one or more of the following methods:
The delivery method will be selected based on the project requirements and file size.
For website development projects, completed websites are delivered by deploying them directly to the client’s domain or hosting environment, subject to receipt of full payment.
Where applicable, login credentials and website access details will also be shared after successful project completion and payment.
Depending on the purchased service, final deliverables may include one or more of the following file formats:
The exact file formats included depend on the selected package or quotation.
Final project deliverables will be released only after 100% payment has been successfully received by Mizzeo Digital.
This includes, where applicable:
Unless otherwise agreed in writing, final deliverables will normally be provided within 24 hours of successful receipt of the final payment.
Delivery timelines are estimates and may vary depending on project complexity or exceptional circumstances.
If delivery is delayed because of the client, including but not limited to:
the delivery timeline will automatically be extended.
Mizzeo Digital shall not be responsible for delays caused by the client.
Mizzeo Digital will normally retain delivered project files for 30 days after delivery.
Clients are strongly advised to download and securely back up all delivered files immediately upon receipt.
If the client loses or accidentally deletes the delivered files within 30 days of delivery, Mizzeo Digital will re-share the files free of charge, provided the backup is still available.
After 30 days, clients are responsible for maintaining their own backups.
Mizzeo Digital does not guarantee permanent storage or long-term availability of project files.
Clients are responsible for providing accurate:
Mizzeo Digital shall not be responsible for delivery delays or failed deliveries resulting from incorrect or outdated information supplied by the client.
Once a website has been successfully delivered or made live, Mizzeo Digital shall not be responsible for downtime or technical issues arising from:
Separate maintenance or technical support may be provided only if agreed under a separate quotation or maintenance plan.
In certain projects, Mizzeo Digital may also arrange delivery of physical products, including but not limited to:
Unless specifically stated otherwise in the quotation or invoice, all shipping and courier charges shall be borne by the client.
Physical products may be dispatched using a professional courier service available at the time of shipment.
The courier partner will be selected based on availability, destination, service quality, and logistics requirements.
For shipments within India, the estimated delivery time is generally 3–7 business days.
Actual delivery times may vary depending on:
Mizzeo Digital shall not be responsible for delays caused by courier companies or events beyond its reasonable control.
If a shipment is lost or damaged during transit, the matter shall be handled in accordance with the applicable courier company’s claim and compensation policy.
Where reasonably required, Mizzeo Digital will assist by providing shipment-related information to support the claim process.
Clients are responsible for providing a complete and accurate delivery address.
If a shipment is returned or cannot be delivered due to incorrect or incomplete address details provided by the client:
If a client refuses to accept delivery of a physical product without a valid reason:
Delivery timelines may be extended due to circumstances beyond the reasonable control of Mizzeo Digital, including but not limited to:
Mizzeo Digital shall not be liable for delays arising from such events.
Mizzeo Digital reserves the right to modify or update this Shipping & Delivery Policy at any time.
Any revised version will be published on this page with the updated Effective Date.
If you have any questions regarding this Shipping & Delivery Policy, please contact:
Mizzeo Digital
Delhi, India (Remote-Based Company)
Email: design@mizzeodigital.com
Phone: +91 9599164248
Website: mizzeodigital.com
By placing an order or purchasing any service from Mizzeo Digital, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.
Mizzeo Digital is a leading logo design and website design company in Delhi NCR, helping startups and businesses build strong brands with creative, custom, and affordable design solutions.
© 2026 Mizzeo Digital. Designed with ❤️ in India. All Rights Reserved.